Ground Support Exchange is a web-application and does not require the installation of any software or hardware. Ground Support Exchange simply requires a modern standards-compliant web browser that supports JavaScript. Any browser not specifically listed below is not supported.

User AgentPlatformCompatibility
BlackBerry BrowserBlackberrySupported
>=Firefox 1.5Linux 2.6 + Gnome/KDESupported
>=Firefox 1.5Mac OSXSupported
>=Firefox 1.5Win32/64Supported
Internet Explorer 6Win32Mostly Supported, some bugs
Internet Explorer 7Win32/64Mostly Supported
KonquerorLinux + KDESupported
SafariMac OSXSupported

Additionally, some output from the Ground Support Exchange system is in Adobe PDF format. The matrix below details supported software for viewing and printing PDF files.

SoftwarePlatformCompatibility
>=Acrobat Reader 7AnySupported
GhostviewLinux 2.6 + Gnome/KDESupported
Preview 3Mac OS XSupported

IE User Caveats

Internet Explorer 6.0 is not configured properly to download files in secure mode (https). See the Microsoft KB Article Internet Explorer file downloads over SSL do not work with the cache control headers. You may see the following message: 

  Internet Explorer cannot download file.ext from gsetx.com.
    The file could not be written to the cache.

To configure Internet Explorer properly, you need to set the 'Do not save encrypted pages to disk option'. Here is how you do it:

  1. Go to the Internet Explorer 'Tools' menu
  2. Select 'Internet Options...'
  3. Select 'Advanced' tab
  4. Scroll down to 'Security'
  5. Check the 'Do not save encrypted pages to disk' option

Internet Explorer may need to be restarted.